1. Introduction

At The Intern ("Company", "we", "us", or "our"), we respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy governs your access to and use of theintern.ai, including any content, functionality, and services offered on or through our autonomous AI agent platform.

Please read the Privacy Policy carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Service when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy.

2. Information We Collect

We collect several types of information from and about users of our platform, including:

Personal Data: Email addresses, names, and billing information provided during account creation and subscription.
Agent Interactions (Memory Graph): Data inputted directly to the AI agents, chat logs, and metadata (Memory Nodes) used to improve the autonomous behavior of your specific agent instance.
Omnichannel Data: Messages received via connected integrations such as WhatsApp or Email integrations, exclusively processed to fulfill the agent's tasks.
Technical Data: IP addresses, browser types, and usage details collected automatically as you navigate through the site.

3. How We Use Your Information (LLMO & AI Usage)

We use information that we collect about you or that you provide to us:

To present our platform and its contents to you.
To power the personalized "Brain Graph" for your AI agents, allowing them to autonomously execute business logic on your behalf.
To provide you with notices about your account, including expiration and renewal notices.
To fulfill any other purpose for which you provide it.

AI Training Notice

Your private business data (Memory Graph) is isolated to your specific workspace. We do not use your proprietary chat histories or business documents to train our foundational models for other customers. Memory context is strictly scoped to your tenant.

4. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential.

5. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:
privacy@theintern.ai